Policies

CANCELLATIONS POLICY

Cancellations require 24 hours advance notice in writing either by text message or email.
Full billing will apply if appointments are unattended or not cancelled per this policy.

PRIVACY POLICY

This Privacy Policy describes how your personal information is collected, used, and shared when you visit, transact, or make use of the services of BSR Northwold (Pty) Ltd t/a BSR Wellness

1.    OVERVIEW OF PERSONAL INFORMATION WE COLLECT

During interactions with our clients we collect certain information about your person, your health, including information willingly disclosed by yourself to our practitioner(s). We refer to this information as “Client Personal Information.”

2.    HOW DO WE USE YOUR PERSONAL INFORMATION?

We use your information that we collect generally to fulfil the delivery of Body Stress Release modality techniques Additionally, we use Client Personal Information to:

  1. Communicate with you;
  2. Provide reference information as a reminder for our practitioner to deliver Body Stress Release services.
  3. When in accordance with your consent to provide you with information or advertising relating to our products or services.

3.    NO SHARING OF CLIENT PERSONAL INFORMATION

We do not share your Client Personal Information with third parties whatsoever.

We would only ever share your Client Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant, or other lawful request for information we receive, or to otherwise protect our rights.

4.    DATA RETENTION

We will maintain your Client Personal Information for our records unless and until you ask us to delete this information.

5.    CHANGES

We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons.

6.    CONTACT US

For more information about our privacy policies or if you have questions, or if you would like to make a complaint, please contact us by e-mail at sam@bsrwellness.co.za or by mail using the details provided below:

BSR Northwold (Pty) Ltd t/a BSR Wellness
26 Whimbrel Avenue
Flamingo Vlei
Table View
7441
Cape Town
Western Cape
South Africa.